Summary:

Under the direction of the Parts Manager, the Counter Representative assists customers with solutions for their trucking needs and sells the appropriate parts to accomplish this task.

Essential Responsibilities:

•  Greet customers at parts counter and provide information as well as obtain required parts to satisfy their needs.

•  Assist outside salesmen to fill orders requested by customers or in preparing parts cost quotations.

•  Receives customer orders by phone and answers inquiries relative to status of part orders using numerical parts records, location files, technical and product bulletins and catalogs.

•  Handle customer return of truck parts and or truck service.

•  Collect part orders and bill customers according to procedures.

•  Assist in loading company vehicles if necessary.

•  Dependable and reliable attendance required.

Qualifications:

•  High school diploma or equivalent and one or more years of parts or related experience preferred.

•  Basic Windows and Word computer skills are preferred.

•  Valid driver’s license required.

The above statement reflects the general details necessary to describe the principle functions of the occupation described and shall not be construed as a detailed description of all the work requirements that may be inherent in the occupation.

For more information...Email HRAssist@jxe.com

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